Please check the steps described on the Overview and FAQ pages and the owner's manual before you contact the technical support crew. Double-check that you enter your email address correctly, or we will not be able to respond to your support call.
After you have submitted your support request, it will be sent to our distributor in your country. A copy will also be CCd to the Nord HQ.
An answer will then be delivered to the email address you stated in the support form. If you haven't received an answer within a few working days, you may want to make sure that the reply hasn't been mistakenly classified as junk mail by your email client or email provider.
During holidays, summer vacation periods and weekends, the reply time can be somewhat longer.