In need of assistance?

Using your Nord instrument should be an intuitive and straightforward experience. If you encounter any difficulties the following sources of information can be helpful.

Warranty and maintenance are managed by our authorized distributors. For the quickest and most efficient technical support for your product, please get in touch with the distributor in your country or contact your point of purchase. They will assist you in resolving any technical issues that you may have.

1. Check the manual

The user manual is available in the Download Section

2. Download the latest OS

Find the latest OS update in the Download Section

3. Contact point of purchase

Experienced professionals are available to answer questions about your Nord product.

Contact Technical Support 

Once you submit your support request, it will be sent to our distributor in your country. A copy of your request will be sent to Nord HQ. To read more about how we use your Personal Information, please refer to our Privacy Policy

We will send an answer to the email address you provided in the support form. If you don't receive a response within a few working days, please check your spam folder to ensure that the reply hasn't been mistakenly marked. Please note that during holidays, summer vacation periods, and weekends, the response time may be longer.

If your unit needs service, this allows us to recommend the closest service center

Displayed at power up

Required for software related problems

Printed on the rear panel